ASSISTANT PROPERTY MANAGER

APRIL 2012

The Suffolk Redevelopment and Housing Authority will be accepting applications for the  position of ASSISTANT PROPERTY MANAGER until filled.  You must submit a S.R.H.A. application to be considered. Resumes may be attached to applications.  We are located at 530 E. Pinner Street-Suffolk, Virginia.  Salary $24,000-$34,000

General Statement of Duties:

The Assistant Property Manager performs paraprofessional work assisting in managing pubilc housing communities in a manner that complies with all applicable federal, state and local laws, regulations and policies.  This position works in close coordination with the occupancy specialist and maintenance division. Immediate supervision is received from the Property Manager.

 

Essential Job Functions (Illustrative Only):

  1. Assists in ensuring the communities are maintained and operating efficiently; ensuring at least “standard” performance under HUD’s assessment system indicators.
  2. Monitors vacancy turnover to ensure the units are being prepared for new tenants in an expedited manner.
  3. Schedules and inspects units prior to new tenant move-in to ensure the unit is ready, conducts interim inspections as needed, ensures compliance with HUD and UPCS standards.
  4. Shows and leases apartments to new residents explaining pertinent rules, regulations and policies.
  5. Inspects property and grounds for lease violations, maintenance requirements, safety hazards, illegal/abandoned vehicles and follows appropriate policy to correct problems by monitoring work orders, work plans and other appropriate action.
  6. Assists with preparation and management of the annual budget for the community.
  7. Takes an active role in managing the property as an asset; tracks expenditures, revenue and makes adjustments to maintain the overall viability of the property.
  8. Informs residents of balances due on their accounts, reviews accounts when questioned about late charges, maintenance charges and excess utility charges.
  9. Maintains a professional customer service oriented environment.
  10. Investigates complaints and develops solutions, refers complaints to Property Manager when necessary.
  11. Maintains paper and electronic files; updates and enters data.
  12. Establishes and maintains resident and administrative files; performs quality assurance and control checks on resident files including move-ins, move-outs, re-certifications, interims, maintenance emergency and non-emergency work orders..
  13. Assists with managing material/supply/equipment inventory and assists with preparation of capital asset list annually.
  14. Represents SRHA in court when necessary.
  15. Schedules and conducts annual resident reexaminations and completes interim changes between annual reexaminations.
  16. Counsels and assists residents on property, leasing, maintenance and other issues as appropriate; discusses and resolves problems with residents, makes referrals to community resources and outside agencies.
  17. Schedules and conducts housekeeping visits to apartments as necessary; post move-ins, vacates and transfers.
  18. Maintains good relations with employees, law enforcement representatives, residents and other community partners.
  19. Coordinates and schedules activities and use of facilities keeping records ad making reports of such activities.
  20. Provides residents with information as required.
 

Required Knowledge and Abilities:

The statements contained here reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements.  Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload.  (The following requirements may be used to evaluate applicants for employment.  When applicable, equivalent substitution will be allowed for differences in experience and education.)

 

  1. Any combination equivalent to graduation from a college or university in Business Administration, Social Services, or related fields together with at least three (3) years of experience in housing management is preferred.

  2. Proven administrative experience within the field of low and moderate income housing management is an acceptable substitute for a college degree.

  3. Public Housing Manager Certification, Certified Property Manager or  designation is desirable (is required within twelve (12) months of entry into position).

  4. Thorough knowledge of housing management practices, principles, philosophies and policies.

  5. Ability to maintain effective relationships with residents and co-workers.

Physical Requirements:

  1. Thorough knowledge of real estate practices as they relate to the Virginia Landlord and Tenant Act and the Virginia Fair Housing Laws, the principals and practices of housing management and federal guidelines governing assisted housing.
  2. Any combination of education and experience equivalent to an Associate’s Degree from an accredited college or university with major course work in sociology, business administration, real estate or related field and a minimum of two years experience in housing management.
  3. Some knowledge of business administration principals and practices.
  4. Some knowledge of social and community services programs.
  5. Some knowledge of automated information systems.
  6. Ability to plan and supervise work of others.
  7. Ability to operate data processing equipment.
  8. Ability to establish and maintain effective working relationships with associates and residents.

Special Requirements:

  1. Valid driver’s license required and must maintain eligibility for coverage under the Authority’s automobile insurance.

  2. Must pass a drug screen.

  3. Must supply a criminal background record.

EOE